Zendesk Exporter for Google Sheets
Zendesk has no scheduled ticket export. This add-on pulls any view or search into a Google Sheet — custom fields included — and refreshes it hourly, daily, or weekly.
Install from Google Workspace Marketplace
Zendesk has no scheduled ticket export. This add-on pulls any view or search into a Google Sheet — custom fields included — and refreshes it hourly, daily, or weekly.
Install from Google Workspace MarketplaceZendesk Exporter for Google Sheets is a Google Sheets™ add-on published by Cody Labs. Its purpose: it connects to your Zendesk account (with an API token you provide) and exports your support tickets into the Google Sheet you run it in — on demand or on an automatic hourly, daily, or weekly schedule — so support teams can build reports and dashboards without manual CSV exports. The add-on accesses only the spreadsheet it's installed in, and your data flows directly from Zendesk to your sheet: we operate no servers and never receive your tickets or credentials. See the privacy policy for full details.
Import any Zendesk view, or any search using Zendesk's own syntax — no 1,000-result cap.
Standard fields plus your custom ticket fields. Assignee and requester IDs resolve to real names.
Manual, hourly, daily, or weekly. Each tab is stamped with its last-refreshed time — even with the sheet closed.
Credentials stay in your Google account's add-on storage. Ticket data goes straight from Zendesk to your sheet — we run no servers.
The add-on lives entirely in the Extensions menu inside Google Sheets — there is no separate website or app to sign in to.
Keep a weekly or daily ticket report in Sheets for support volume, backlog, status, priority, assignee, and custom-field analysis.
Export the ticket fields your team uses for quality checks, service-level reporting, and stakeholder dashboards.
Use Zendesk search syntax when a view is not enough, then keep that query as a reusable scheduled report.
Work in Google Sheets instead of downloading, cleaning, and re-uploading a CSV every time a report is due.
Yes. Pro supports hourly, daily, and weekly refreshes for saved views and searches.
Yes. Select the standard and custom ticket fields that belong in each report.
No. The export runs between your Zendesk account and the Google Sheet where you use the add-on. Credentials are stored in your Google account's add-on storage.